Terms of Service

1. Acceptance of Terms

Welcome to VE LAB. By accessing or using our website, services, applications, and products (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms apply to all users, including visitors, registered users, customers, and anyone who accesses or uses the Service in any way.

By creating an account or logging into VE LAB using your email and password or any other authentication method, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

VE LAB is a premier AI services agency offering the following services:

• AI-Powered Solutions: Custom artificial intelligence development, machine learning consulting, and strategic technology implementation
• Fashion Tech: AI-powered image generation for fashion e-commerce, including virtual model creation and garment visualization
• 360° Virtual Tours: Immersive video tours and virtual reality experiences for real estate, hospitality, and retail
• Creative Technology: Digital products, tools, and services including MINY, Store of the Future, and other innovative solutions
• Community Programs: IRL workshops, Venture Growth Fellow program, Bounty Hunt, and other collaborative opportunities
• Consulting Services: Strategic consulting for businesses implementing AI and emerging technologies

3. Third-Party Integrations & Data Access

Certain VE LAB services integrate with third-party platforms to provide their functionality. By using these services, you agree to the following:

• We collect and store the information you submit through our forms (such as waitlist signups, manifesto submissions, and registrations) in our own databases
• We only access and process the data you voluntarily provide, for the purpose of delivering the requested service
• We do not store credentials for any third-party account you may use to authenticate
• We do not access data outside the scope you authorize
• Where we rely on third-party providers (for example, hosting, email, or payment processing), we hold them to appropriate data-protection standards
• You can request access to or deletion of your data at any time, as described in our Privacy Policy

For more information about how we handle your data, please refer to our Privacy Policy.

4. User Accounts and Registration

To access certain features of the Service, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You must be at least 18 years old to create an account and use our services. We reserve the right to refuse service, terminate accounts, or remove or edit content at our sole discretion.

5. Intellectual Property & Ownership

5.1 Your Content

Input Content: You retain all ownership rights to the original content you upload, provide, or submit to the Service (e.g., garment photos, documents, images, text). You represent and warrant that you own or have the necessary rights to use and share this content.

5.2 AI-Generated Content

Ownership of Generated Content: VE LAB assigns all rights, title, and interest in the AI-generated outputs (including but not limited to model images, designs, and other creative assets) to you upon creation. You are free to use these outputs for commercial purposes without restriction.

License to Process: By using the Service, you grant VE LAB a temporary, non-exclusive license to process your uploaded content solely for the purpose of generating the requested output. This license terminates when the processing is complete.

5.3 VE LAB's Intellectual Property

The Service itself, including its original content, features, functionality, and underlying technology (excluding user-generated content), is owned by VE LAB and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless expressly permitted by law.

6. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Use the Service to generate content that is illegal, pornographic, obscene, defamatory, threatening, harassing, or promotes hate speech
• Upload content that infringes on any third party's intellectual property rights or privacy rights
• Attempt to reverse engineer, decompile, or hack the Service or any of its underlying technology
• Use automated systems (bots, scrapers, etc.) to access the Service without our written permission
• Interfere with or disrupt the Service or servers or networks connected to the Service
• Use the Service to transmit viruses, malware, or any other malicious code
• Impersonate any person or entity or falsely represent your affiliation with any person or entity
• Collect or store personal data about other users without their consent
• Use the Service for any competitive or benchmarking purposes
• Resell, redistribute, or sublicense access to the Service without written authorization

Violation of this Acceptable Use Policy may result in immediate termination of your account and legal action.

7. AI Disclaimer & Limitations

Nature of AI Technology: The Service uses Artificial Intelligence and machine learning algorithms to generate content, including but not limited to images, text, and recommendations. AI technology has inherent limitations and may produce unexpected, inaccurate, or imperfect results.

No Guarantee of Accuracy: VE LAB does not guarantee that AI-generated content will be:

• Free from errors, artifacts, or visual imperfections
• Completely accurate or photorealistic
• Suitable for your specific business purposes
• Free from biases inherent in the training data
• Available without interruption or technical issues

"As Is" Service: The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

You acknowledge that AI-generated content should be reviewed and may require human oversight before being used in production, published, or relied upon for critical decisions.

8. Payment Terms

Certain features of the Service require payment. By purchasing a subscription, service, or product, you agree to the following:

8.1 Pricing and Fees

• All prices are in US Dollars unless otherwise stated
• Prices are subject to change with 30 days' notice
• Fees are non-refundable except as required by law or as explicitly stated in our refund policy

8.2 Subscriptions

• Subscriptions automatically renew unless cancelled before the renewal date
• You can cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused subscription time

8.3 Payment Processing

Payment processing is handled by third-party payment processors. You agree to provide current, complete, and accurate purchase and account information. We are not responsible for any payment processing errors or failures caused by third-party processors.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VE LAB, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, use, goodwill, or other intangible losses
• Damages resulting from your access to or use of (or inability to access or use) the Service
• Damages resulting from any conduct or content of any third party on the Service
• Damages resulting from unauthorized access, use, or alteration of your content
• Damages resulting from the use of AI-generated content in your business or products

IN NO EVENT SHALL VE LAB'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO VE LAB IN THE PAST TWELVE (12) MONTHS, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless VE LAB and its officers, directors, employees, contractors, agents, partners, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in any way connected with:

• Your access to or use of the Service
• Your violation of these Terms
• Your violation of any third party right, including intellectual property or privacy rights
• Any content you upload or submit through the Service
• Your use of AI-generated content in violation of applicable laws or third-party rights

11. Termination

Termination by You: You may terminate your account at any time by discontinuing use of the Service and contacting us to request account deletion.

Termination by VE LAB: We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice, effective immediately. This includes termination for:

• Violation of these Terms or our Acceptable Use Policy
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• Technical or security reasons
• Request by law enforcement or other government agencies

Effects of Termination: Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Third-Party Services and Links

The Service may contain links to third-party websites, services, or resources (including MINY, payment processors, and other partners). We are not responsible or liable for:

• The availability or accuracy of third-party services
• The content, products, or services available from third parties
• Any harm or damages related to your use of third-party services

Links to third-party services do not imply endorsement. You should review the terms and privacy policies of any third-party services you access.

13. Confidentiality

During your use of certain VE LAB services, you may gain access to confidential information about our technology, methodologies, pricing, or business practices. You agree to:

• Keep all confidential information strictly confidential
• Not disclose confidential information to any third party without our written consent
• Not use confidential information for any purpose other than using the Service
• Return or destroy confidential information upon termination of service

14. Dispute Resolution and Governing Law

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

14.2 Dispute Resolution

In the event of any dispute, claim, or controversy arising from or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good-faith negotiations.

If negotiations fail, disputes shall be resolved through binding arbitration in New York, NY, in accordance with the rules of the American Arbitration Association. The arbitrator's decision shall be final and binding.

14.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or through the Service (for material changes)
• Provide you with at least 30 days' notice for material changes that negatively affect your rights

Your continued use of the Service after changes to the Terms constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service.

16. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Service, constitute the entire agreement between you and VE LAB regarding the Service and supersede all prior agreements, understandings, and communications.

18. Assignment

You may not assign or transfer these Terms or your rights under these Terms, in whole or in part, without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

19. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us: